FAQ
1. Contact us to obtain the detailed parameters of the product to match your purchasing needs
2. Determine the purchase quantity and transportation terms of products, and we will provide the most favorable quotation according to the quantity and freight
3. We will send you the official quotation document
4. If you need samples, we can send you samples first, and then proceed to the next step after you confirm that the samples are OK
5. Confirm that the quotation document is correct, and we will finalize the final purchase contract according to the payment method
6. You need to pay the deposit of the order. After confirming the receipt of the payment, we will arrange production
7. During the production process, we will update the production progress in real time
8. After the production is completed, we will take photos or videos for you to confirm
9. You need to pay the balance before delivery
10. After receiving the final payment, we will arrange the shipment according to the transportation terms in the contract
11. Goods transportation
12. You receive the goods and confirm the goods
13. If there is an after-sales problem that needs to be solved, just feed it back to us in time
Most of our products do not have MOQ. We suggest you purchase as much as you need, so that you can get a lower quotation.
So as to save your purchase unit price, and the freight shared equally on each product will be lower, which will eventually reduce your product unit price and obtain stronger market competitiveness.
Most of our orders are delivered within 7-10 days.
If your order is large, it will take 20 days.
If your order has customization requirements, it will take 3-5 days longer than normal
Because most of our products are worn-out parts, it is difficult to set the warranty period.
The warranty period of some products is 1 year. Please consult us for details
Steps to obtain free samples:
1. Get in touch with our salesperson
2. Tell us the type and specification of samples you need
3. We need to know your company information (main products, customer groups, sales channels)
4. Sample quotation. The total price of free samples we can provide is usually less than 30 $, and the part exceeding 30 $needs to be paid by yourself
5. Tell us the consignee information, and we can arrange the sample transportation to the designated place
6. We will not pay the transportation fee, customs clearance fee and other additional expenses of samples
We can accept the following customization requirements
1. Add your logo (laser printing or stickers) to the product
2. Customized product outer packaging
3. Some products support customized colors
4. New product development (mold fees need to be paid)
We are looking for product agents around the world. We are glad that you are willing to share the global market with us.
Our agents will gain the following advantages:
1. Exclusive preferential price for agents
2. Market protection. We only approve one agent in a region
3. Priority of order scheduling
4. Payment method: accept an advance payment of at least 20% to reduce your financial pressure
5. Priority of purchasing new products
If you want to be our agent, you need to prepare the following information:
1. Your company information
2. Required products
3. Estimated annual sales
4. Sales channels and regions
Trade terms we support:
1. EXW
2. FOB
3. CIF
4. DDP
The transportation mode we can arrange:
1. Express delivery
2. Railway
3. By Sea
If you are not clear about the above content, please contact us directly
The payment methods we accept are:
1. Western Union payment
2. USD private account
3. USD public account
4. RMB private account
5. RMB public account
6. Letter of credit
Acceptable payment terms:
30% advance payment, 70% final payment
After sales problems usually include the following:
1. Missing shipment of goods
We can arrange a replacement shipment, or replenish all the goods for you in the next order, and give you some discounts as compensation.
2. Damage of goods
If the goods are damaged, we need to verify whether it is the transportation problem or the packaging problem. If the goods are damaged by the transportation company, we need to obtain a claim from the transportation company together. If it is the packaging problem, we will compensate you, or compensate a part of the goods in the next order according to the proportion.
3. Product use problems
We have special technicians to solve any technical problems you encounter. We can record videos, send technical documents, or conduct video conferences to solve your product use problems.
